CITIZENS INSURANCE COMPANY OF THE MIDWEST

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	21	51%	0	0	21	0	0	0
Customer Service	7	17%	0	0	7	0	0	0
Underwriting	13	32%	0	0	13	0	0	0
Total	41		0	0	41	0	0	0

Mailing Address
440 Lincoln Street
Worcester, MA 01653

Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200