CITIZENS INSURANCE COMPANY OF THE MIDWEST

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	13	59%	0	0	13	0	0	0
Customer Service	4	18%	0	0	4	0	0	0
Underwriting	5	23%	0	0	4	1	0	0
Total	22		0	0	21	1	0	0

Mailing Address
440 Lincoln Street
Worcester, MA 01653

Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200