MetLife Insurance Company USA

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	2	33%	2	0	0	0	0	0
Marketing & Sales	3	50%	0	2	0	0	1	0
Customer Service	1	17%	0	1	0	0	0	0
Total	6		2	3	0	0	1	0

Mailing Address
11225 North Community House Road
Charlotte, NC 28277

Contact Phone Numbers
Toll Free Number: 800-882-1292
Standard Number: 980-949-4100