MetLife Insurance Company USA

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	14%	1	0	0	0	0	0
Marketing & Sales	1	14%	0	0	0	0	0	1
Customer Service	3	43%	0	2	0	0	1	0
Underwriting	2	29%	1	0	0	0	1	0
Total	7		2	2	0	0	2	1

Mailing Address
11225 North Community House Road
Charlotte, NC 28277

Contact Phone Numbers
Toll Free Number: 800-882-1292
Standard Number: 980-949-4100