Voya Insurance and Annuity Company

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	17%	0	0	0	0	1	0
Marketing & Sales	2	33%	0	2	0	0	0	0
Customer Service	2	33%	0	2	0	0	0	0
Underwriting	1	17%	0	1	0	0	0	0
Total	6		0	5	0	0	1	0

Mailing Address
1475 Dunwoody Drive
West Chester, PA 19380

Contact Phone Numbers
Toll Free Number: 800-369-5303
Standard Number: None