HUMANA INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	18	60%	17	0	0	0	1	0
Marketing & Sales	1	3%	1	0	0	0	0	0
Customer Service	11	37%	11	0	0	0	0	0
Total	30		29	0	0	0	1	0

Mailing Address
PO Box 740036
Louisville, KY 40201-7436

Contact Phone Numbers
Toll Free Number: None
Standard Number: 502-476-9862