HUMANA INSURANCE COMPANY

for the Calendar Year 2013

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	22	61%	22	0	0	0	0	0
Marketing & Sales	1	3%	1	0	0	0	0	0
Customer Service	10	28%	10	0	0	0	0	0
Underwriting	3	8%	3	0	0	0	0	0
Total	36		36	0	0	0	0	0

Mailing Address
PO Box 740036
Louisville, KY 40201-7436

Contact Phone Numbers
Toll Free Number: None
Standard Number: 502-476-9862