NEW YORK LIFE INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	12%	1	0	0	0	0	0
Marketing & Sales	1	12%	0	0	0	0	1	0
Customer Service	4	50%	1	0	0	0	3	0
Underwriting	2	25%	0	0	0	0	2	0
Total	8		2	0	0	0	6	0

Mailing Address
Statutory Accounting & Reporting
51 Madison Ave
New York, NY 10010

Contact Phone Numbers
Toll Free Number: None
Standard Number: 212-576-8249