MONUMENTAL LIFE INSURANCE COMPANY

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	2	20%	0	0	0	0	2	0
Marketing & Sales	1	10%	0	0	0	0	1	0
Customer Service	7	70%	2	0	0	0	5	0
Total	10		2	0	0	0	8	0

Mailing Address
4333 Edgewood Rd NE
Cedar Rapids, IA 52499-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 319-398-8790