MONUMENTAL LIFE INSURANCE COMPANY

for the Calendar Year 2013

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	3	33%	1	0	0	0	2	0
Customer Service	5	56%	1	1	0	0	3	0
Underwriting	1	11%	0	0	0	0	1	0
Total	9		2	1	0	0	6	0

Mailing Address
4333 Edgewood Rd NE
Cedar Rapids, IA 52499-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 319-398-8790