METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2025

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	18	40%	6	0	0	0	12	0
Customer Service	24	53%	4	0	0	0	20	0
Underwriting	3	7%	1	0	0	0	2	0
Total	45		11	0	0	0	34	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100