METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	31	55%	13	4	0	0	14	0
Marketing & Sales	1	2%	1	0	0	0	0	0
Customer Service	18	32%	4	0	0	0	14	0
Underwriting	6	11%	0	0	0	0	6	0
Total	56		18	4	0	0	34	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100