METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2022

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 12 30% 5 0 0 0 7 0
Marketing & Sales 3 8% 1 1 0 0 1 0
Customer Service 17 42% 4 1 0 0 12 0
Underwriting 8 20% 3 0 0 0 5 0
Total 40 13 2 0 0 25 0
Mailing Address
200 Park Ave
New York, NY 10166
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100