METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	17	34%	10	0	0	0	7	0
Customer Service	26	52%	6	2	0	0	18	0
Underwriting	7	14%	4	0	0	0	3	0
Total	50		20	2	0	0	28	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100