METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	25	58%	15	0	0	0	10	0
Customer Service	16	37%	2	0	0	0	14	0
Underwriting	2	5%	0	0	0	0	2	0
Total	43		17	0	0	0	26	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100