METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	28	56%	11	0	0	0	17	0
Customer Service	19	38%	3	2	0	0	14	0
Underwriting	3	6%	1	0	0	0	2	0
Total	50		15	2	0	0	33	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100