METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	13	39%	11	0	0	0	2	0
Marketing & Sales	2	6%	0	0	0	0	2	0
Customer Service	15	45%	5	1	0	0	9	0
Underwriting	3	9%	1	0	0	0	2	0
Total	33		17	1	0	0	15	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100