METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	15	47%	8	0	0	0	7	0
Marketing & Sales	2	6%	0	0	0	0	2	0
Customer Service	12	38%	2	3	0	0	6	1
Underwriting	3	9%	1	0	0	0	2	0
Total	32		11	3	0	0	17	1

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100