METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	24	67%	15	0	0	0	9	0
Marketing & Sales	2	6%	0	2	0	0	0	0
Customer Service	8	22%	3	1	0	0	4	0
Underwriting	2	6%	2	0	0	0	0	0
Total	36		20	3	0	0	13	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100