METROPOLITAN LIFE INSURANCE COMPANY

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	20	65%	13	1	0	0	6	0
Customer Service	9	29%	1	1	0	0	7	0
Underwriting	2	6%	0	0	0	0	2	0
Total	31		14	2	0	0	15	0

Mailing Address
200 Park Ave
New York, NY 10166

Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-801-2100