MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Marketing & Sales	2	50%	0	2	0	0	0	0
Customer Service	1	25%	0	1	0	0	0	0
Underwriting	1	25%	0	0	0	0	1	0
Total	4		0	3	0	0	1	0

Mailing Address
1295 State St
Springfield, MA 01111-0002

Contact Phone Numbers
Toll Free Number: None
Standard Number: 413-788-8411 ext. 2880