JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)

for the Calendar Year 2022
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 5 56% 3 0 0 0 2 0
Customer Service 4 44% 0 0 0 0 4 0
Total 9 3 0 0 0 6 0
Mailing Address
200 Berkeley Street
Boston, MA 02116-5010
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-663-2565