JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)

for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 3 43% 0 0 0 0 3 0
Customer Service 4 57% 1 0 0 0 3 0
Total 7 1 0 0 0 6 0
Mailing Address
200 Berkeley Street
Boston, MA 02116-5010
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-663-2565