GENWORTH LIFE AND ANNUITY INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	12%	0	0	0	0	1	0
Marketing & Sales	2	25%	0	1	0	0	1	0
Customer Service	4	50%	0	0	0	0	4	0
Underwriting	1	12%	0	0	0	0	1	0
Total	8		0	1	0	0	7	0

Mailing Address
11011 W Broad St
Glen Allen, VA 23060

Contact Phone Numbers
Toll Free Number: None
Standard Number: 804-662-2695