GENWORTH LIFE AND ANNUITY INSURANCE COMPANY

for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 1 12% 0 0 0 0 1 0
Marketing & Sales 2 25% 0 1 0 0 1 0
Customer Service 4 50% 0 0 0 0 4 0
Underwriting 1 12% 0 0 0 0 1 0
Total 8 0 1 0 0 7 0
Mailing Address
6604 W Broad St
Richmond, VA 23230-1702
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 804-662-2617