JACKSON NATIONAL LIFE INSURANCE COMPANY

for the Calendar Year 2016

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 1 5% 1 0 0 0 0 0
Marketing & Sales 3 16% 0 3 0 0 0 0
Customer Service 11 58% 1 1 0 0 9 0
Underwriting 4 21% 1 0 0 0 3 0
Total 19 3 4 0 0 12 0
Mailing Address
1 Corporate Way
Lansing, MI 48951-1001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-381-5500