AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Marketing & Sales	1	20%	0	1	0	0	0	0
Customer Service	3	60%	0	1	0	0	2	0
Underwriting	1	20%	0	0	0	0	1	0
Total	5		0	2	0	0	3	0

Mailing Address
300 W 11th St
Kansas City, MO 64105

Contact Phone Numbers
Toll Free Number: None
Standard Number: 816-391-2384