Athene Annuity and Life Company

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 1 6% 0 0 0 0 1 0
Marketing & Sales 6 35% 0 6 0 0 0 0
Customer Service 9 53% 0 7 0 0 2 0
Underwriting 1 6% 0 0 0 0 1 0
Total 17 0 13 0 0 4 0
Mailing Address
7700 Mills Civic Pkwy
West Des Moines, IA 50266
Contact Phone Numbers
Toll Free Number: None
Standard Number: 800-800-9882