BANKERS LIFE AND CASUALTY COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	8%	0	0	0	0	1	0
Marketing & Sales	3	25%	0	2	0	0	1	0
Customer Service	6	50%	1	3	0	0	2	0
Underwriting	2	17%	0	0	0	0	2	0
Total	12		1	5	0	0	6	0

Mailing Address
303 E Wacker Dr 5th Fl
Chicago, IL 60601

Contact Phone Numbers
Toll Free Number: None
Standard Number: 317-817-6100