AMERICAN GENERAL LIFE INSURANCE COMPANY

for the Calendar Year 2013

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	10	30%	2	1	0	0	7	0
Marketing & Sales	4	12%	1	1	0	0	2	0
Customer Service	16	48%	2	2	0	0	12	0
Underwriting	3	9%	1	0	0	0	2	0
Total	33		6	4	0	0	23	0

Mailing Address
2727 Allen Pkwy Ste A
Houston, TX 77019-2116

Contact Phone Numbers
Toll Free Number: None
Standard Number: 713-831-3174