AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	6	67%	6	0	0	0	0	0
Customer Service	2	22%	2	0	0	0	0	0
Underwriting	1	11%	1	0	0	0	0	0
Total	9		9	0	0	0	0	0

Mailing Address
Aflac Worldwide Headquarters
1932 Wynnton Rd
Columbus, GA 31999-0002

Contact Phone Numbers
Toll Free Number: None
Standard Number: 706-660-7208