AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS

for the Calendar Year 2013
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 7 64% 6 0 0 0 1 0
Marketing & Sales 1 9% 1 0 0 0 0 0
Customer Service 2 18% 1 0 0 0 1 0
Underwriting 1 9% 1 0 0 0 0 0
Total 11 9 0 0 0 2 0
Mailing Address
Aflac Worldwide Headquarters
1932 Wynnton Rd
Columbus, GA 31999-0002
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 706-660-7208