AETNA LIFE INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	21	60%	21	0	0	0	0	0
Marketing & Sales	3	9%	3	0	0	0	0	0
Customer Service	9	26%	8	0	0	0	1	0
Underwriting	2	6%	2	0	0	0	0	0
Total	35		34	0	0	0	1	0

Mailing Address
Rt 21
151 Farmington Ave
Hartford, CT 06156-0002

Contact Phone Numbers
Toll Free Number: None
Standard Number: 860-273-7126