UNIVERSAL UNDERWRITERS INSURANCE COMPANY

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	1	20%	0	0	1	0	0	0
Customer Service	2	40%	0	0	2	0	0	0
Underwriting	2	40%	0	0	1	0	0	1
Total	5		0	0	4	0	0	1

Mailing Address
1299 Zurich Way
Schaumburg, IL 60196

Contact Phone Numbers
Toll Free Number: None
Standard Number: 913-339-1000