CONTINENTAL INSURANCE COMPANY, THE

for the Calendar Year 1999

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	11	24%	0	0	9	1	0	1
Marketing & Sales	6	13%	0	0	6	0	0	0
Customer Service	18	39%	0	0	15	2	0	1
Underwriting	11	24%	0	0	10	1	0	0
Total	46		0	0	40	4	0	2

Mailing Address
151 N Franklin St
Chicago, IL 60606

Contact Phone Numbers
Toll Free Number: None
Standard Number: 312-822-5000