NORTHERN MUTUAL INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	5	71%	0	0	1	4	0	0
Marketing & Sales	1	14%	0	0	0	1	0	0
Customer Service	1	14%	0	0	0	1	0	0
Total	7		0	0	1	6	0	0

Mailing Address
201 Quincy Street
Hancock, MI 49930

Contact Phone Numbers
Toll Free Number: None
Standard Number: 906-482-2880