ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	9	26%	1	0	6	2	0	0
Customer Service	12	34%	0	0	12	0	0	0
Underwriting	14	40%	0	0	14	0	0	0
Total	35		1	0	32	2	0	0

Mailing Address
3100 Sanders Road, Suite 201
Northbrook, IL 60062-7154

Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-551-4693