ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	10	45%	0	0	10	0	0	0
Marketing & Sales	1	5%	0	0	1	0	0	0
Customer Service	6	27%	0	0	6	0	0	0
Underwriting	5	23%	0	0	5	0	0	0
Total	22		0	0	22	0	0	0

Mailing Address
3100 Sanders Road, Suite 201
Northbrook, IL 60062-7154

Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-551-4693