USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2025

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	25	71%	0	0	20	4	0	1
Customer Service	4	11%	0	0	4	0	0	0
Underwriting	6	17%	0	0	6	0	0	0
Total	35		0	0	30	4	0	1

Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002

Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211