USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 23 74% 0 0 16 7 0 0
Customer Service 4 13% 0 0 3 1 0 0
Underwriting 4 13% 0 0 1 3 0 0
Total 31 0 0 20 11 0 0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211