USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	12	50%	0	0	7	4	0	1
Customer Service	3	12%	0	0	2	1	0	0
Underwriting	9	38%	0	0	8	1	0	0
Total	24		0	0	17	6	0	1

Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002

Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211