USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 15 58% 0 0 12 3 0 0
Marketing & Sales 2 8% 0 0 2 0 0 0
Customer Service 2 8% 0 0 2 0 0 0
Underwriting 7 27% 0 0 6 1 0 0
Total 26 0 0 22 4 0 0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211