USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	20	61%	0	0	17	3	0	0
Customer Service	7	21%	0	0	5	2	0	0
Underwriting	6	18%	0	0	6	0	0	0
Total	33		0	0	28	5	0	0

Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002

Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211