USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 16 57% 0 0 13 3 0 0
Customer Service 4 14% 0 0 4 0 0 0
Underwriting 8 29% 0 0 7 1 0 0
Total 28 0 0 24 4 0 0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211