UNITED SERVICES AUTOMOBILE ASSOCIATION

for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 6 43% 0 0 4 2 0 0
Marketing & Sales 1 7% 0 0 1 0 0 0
Customer Service 3 21% 0 0 2 1 0 0
Underwriting 4 29% 0 0 3 1 0 0
Total 14 0 0 10 4 0 0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
 Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211