STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	139	59%	0	0	139	0	0	0
Marketing & Sales	2	1%	0	0	2	0	0	0
Customer Service	52	22%	0	0	51	1	0	0
Underwriting	41	18%	0	0	39	2	0	0
Total	234		0	0	231	3	0	0

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714