STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	103	62%	0	0	103	0	0	0
Marketing & Sales	2	1%	0	0	2	0	0	0
Customer Service	16	10%	0	0	16	0	0	0
Underwriting	46	28%	0	0	46	0	0	0
Total	167		0	0	167	0	0	0

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714