STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 64 59% 0 0 64 0 0 0
Marketing & Sales 1 1% 0 0 1 0 0 0
Customer Service 15 14% 0 0 15 0 0 0
Underwriting 29 27% 0 0 29 0 0 0
Total 109 0 0 109 0 0 0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714