STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	46	51%	0	0	46	0	0	0
Marketing & Sales	7	8%	0	0	7	0	0	0
Customer Service	18	20%	0	0	18	0	0	0
Underwriting	20	22%	0	0	20	0	0	0
Total	91		0	0	91	0	0	0

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714