STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2025

Please note that a single complaint may have multiple complaint reasons

Reason	Complaint Reasons	Percent	Accident & Health	Annuity	Auto	Home	Life	Other
			Coverage Type
Claim Handling	141	73%	0	0	0	134	0	7
Marketing & Sales	2	1%	0	0	0	1	0	1
Customer Service	22	11%	0	0	1	19	0	2
Underwriting	27	14%	0	0	3	16	0	8
Total	192		0	0	4	170	0	18

Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001

Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714