STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2024

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason Complaint Reasons Percent Accident & Health Annuity Auto Home Life Other
Claim Handling 158 77% 0 0 0 156 0 2
Marketing & Sales 1 0% 0 0 0 0 0 1
Customer Service 21 10% 0 0 2 15 0 4
Underwriting 24 12% 0 0 6 17 0 1
Total 204 0 0 8 188 0 8
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714